Return Policy

Returns

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sisterswithbeauty@gmail.com and send your item to: PO Box 10662 Washington Washington DC US 20020.

Jewelry Return Policy
Please contact SistersWithBeauty at jewelry@sisterswithbeauty.com before returning any items. It is appropriate that the consumer controls the delivery to verify that this is accurate and error free. At the complaint, the customer contacts SistersWithBeauty and gives information relevant and the reason for complaint.

Jewelry Return Conditions
You can return the product within 10 days of delivery. The product must be in new UNWORN condition. If the product is ruined or used the product shall not be refunded. Make sure to include contact information with the return and if possible, please provide us with a tracking number. SistersWithBeauty suggests you get a receipt and a package ID for the return from the delivery service, as it makes it easier to follow the return shipment if needed.

Returning A Package
If a returned item is shipped international, please clearly mark the package 'RETURNED GOODS', to avoid any Customs charges. SistersWithBeauty is NOT responsible for any return Customs charges made. Any charges incurred are the responsibility of the customer.

Transport Damage
If the product, upon receiving has been damaged during transport, you should immediately report this to us.

Shipping
To return your product, you should mail your product to: PO Box 10662 Washington Washington DC US 20020

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.